How Treated works

Here’s what happens when you choose how you do healthcare.

Better health, step by step.

Here’s how choosing better works.

  • Consult online
    Consult online

    Consult online

    We call them consultations, but it’s really an opportunity for us to get to know you better. Tell us what you’re looking for and be as specific or as vague as you need — we’re here to help. It’s all online, and only takes a few minutes.

    Then, we’ll connect you with a licensed clinician. They’ll call you for a quick chat, and suggest some treatment options based on your unique medical history and experience. You can ask any questions you have along the way.

  • Choose


    We offer what’s safe, but you decide what’s best. We'll let you know what your treatment options are, but you choose which medication you'd like. Choose your preferred option, and get it delivered to your door. Shipping is always free.

    The subscription part? That’s for refills. At Treated, we think you shouldn’t have to ask for your medication over and over. Choose how often you get refills in your account settings, and we’ll keep them coming. (Though we’ll check in occasionally to make sure your medication is working well for you.)

  • Control


    Treated is healthcare on your terms. Pause or cancel your plan any time, for any reason. And if you need help with your treatment, we’re always listening. The chat feature in your account means doctors at your fingertips, so adjusting your dose or switching medications is simpler than ever.

  • Care


    We’re with you every step of the way, from helping you pick between a brand-name and a generic to making sure you get the ongoing care you need. A Treated subscription gives you access to medical experts whenever, wherever — so go ahead and ask those middle-of-the-night questions. And if you’ve just placed a one-off order, you’ve got access for a full year.

We’ve covered the basics, but we’re all about the details.

Visit our FAQ for info about shipping, payment and all the other nitty-gritty.

Suggest a treatment

If there’s a particular treatment or condition you’re looking for, tell us and we’ll look into it for you.

We may email you about the problem, but you can opt out of these communications any time you like.

Ask or suggest something.

Submit your question here, or tell us if you’ve found an issue on our site.

We may email you about your query, but you can opt out of these communications any time you like.

Tell us about a problem

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We may email you about the problem, but you can opt out of these communications any time you like.

We’ll get back to you very soon. We aim to respond to all queries in one working day.

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